GDPR & Data Protection Policy

    GDPR & Data Protection Policy

    ScoutNonLeague Ltd · Company No. Insert Companies House Number
    Insert Registered Office Address
    Last updated: October 2025 · Contact: privacy@scoutnonleague.com

    At ScoutNonLeague Ltd (“SNL”, “we”, “us”, “our”), we are committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and share your personal information when you use our website (scoutnonleague.com), membership platform, events, and related services (“Platform”). We process personal data in accordance with the UK GDPR, the Data Protection Act 2018, and applicable privacy laws.

    1. Data Controller

    ScoutNonLeague Ltd is the Data Controller responsible for your personal data. For questions or to exercise your rights, contact our Data Protection Officer at privacy@scoutnonleague.com.

    2. What Data We Collect

    A. Provided by you

    • Identity and contact details (name, date of birth, phone, email, address)
    • Football information (positions, experience, height/weight, club history, statistics, video links, CVs)
    • Account details and preferences
    • Payment/billing info (processed by PCI-compliant providers)
    • Parent/guardian details for under-18s
    • Club/scout/agency details for business accounts
    • Communications (email, WhatsApp, live chat)

    B. Collected automatically

    • IP address, device/browser type, operating system
    • Usage data (page views, clicks, session duration)
    • Cookies and similar technologies (see Cookie Policy)

    3. Purpose & Lawful Basis

    PurposeExampleLawful Basis
    Account creation & managementPlayer/club registrationContract
    Payment processingMemberships, training sessions, eventsContract
    Marketing communicationsUpdates, offers, newslettersConsent
    Support & service communicationsResponding to enquiriesLegitimate interests
    Safety & verificationPreventing fake or fraudulent accountsLegitimate interests
    Legal complianceTax/record-keeping, regulator requestsLegal obligation

    4. How We Use Your Data

    • Deliver and personalise your SNL experience
    • Match players, clubs, and scouts effectively
    • Display verified player CVs/media with your consent
    • Process payments and manage memberships securely
    • Communicate account updates, opportunities, and changes
    • Improve the Platform via analytics and feedback

    We do not sell your data to third parties.

    5. Sharing Your Data

    • Service providers (hosting, payments, analytics, communications) — e.g., Stripe/PayPal, MemberPress, Google Analytics, Mailchimp, Twilio (WhatsApp).
    • Clubs, scouts, agents — only with your explicit consent (e.g., CV sharing, trial applications).
    • Authorities — where required by law.

    All third parties act under our instructions and must be GDPR-compliant.

    6. International Transfers

    If data leaves the UK, we rely on adequacy decisions or UK-approved SCCs to protect your information.

    7. Retention

    • Active accounts: retained until you cancel/delete
    • Payments/transactions: 6 years (accounting/legal)
    • Support communications: up to 12 months post-closure
    • Inactive trials/demos: up to 12 months, then deleted

    You can request earlier deletion at any time (see Rights).

    8. Security

    • SSL/TLS encryption
    • UK/EU hosting with regular security updates
    • Malware scans and least-privilege access
    • Passwords encrypted; payments handled by PCI DSS providers (e.g., Stripe)

    We take reasonable steps to protect data but no system is 100% secure.

    9. Your Rights

    Under GDPR you may request: access, rectification, erasure, restriction, portability, and objection, and you may withdraw consent at any time.

    To exercise your rights, email privacy@scoutnonleague.com. We aim to respond within 30 days.

    10. Cookies & Tracking

    We use cookies to maintain sessions, personalise content, and measure usage via analytics. Manage cookies in your browser or visit our Cookie Policy for details and preferences.

    11. Children’s Privacy

    • Under-18s require parent/guardian consent for account creation.
    • Parents/guardians may access or request deletion of their child’s data.

    12. Marketing

    If you opt in, we may send updates about features, memberships, training sessions, and partner opportunities. Unsubscribe anytime via email footer or account settings.

    13. Data Breaches

    We assess incidents promptly, notify affected users and the ICO within 72 hours when required, and take steps to remediate and prevent recurrence.

    14. Changes to This Policy

    We may update this policy from time to time. We will post changes here and, where appropriate, notify you via email or your account dashboard.

    15. Complaints

    If you believe your data has been misused, contact privacy@scoutnonleague.com. You may also complain to the UK Information Commissioner’s Office (ICO): ico.org.uk.

    16. Consent Summary

    By registering, subscribing, or submitting information on the Platform, you confirm you have read and understood this policy and consent to processing as described, where consent is the lawful basis.

    Built on trust, transparency, and protection for every player, club, and parent.

    Acknowledge & Agree